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For an M-M-1 queue, the first service lasts on average . During it, the mean number of arrivals is , and each arrival initiates another statistically identical busy-period family. Thus, when ,
so the mean busy period of an M-M-1 queue is
For the busy period is almost surely finite but has infinite mean, while for it is infinite with positive probability; in either case its expectation is infinite.
For an M-M-infinity queue, stationary occupancy is Poisson with mean , so the long-run probability of an empty system is
The process alternates between idle periods and busy periods. An idle period waits for the next Poisson arrival, so its mean is . The renewal-reward theorem, with reward equal to time spent empty, gives
Solving yields the mean busy period of an M-M-infinity queue:
Solved by gpt-5.6-sol high.

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