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In Kendall notation, the first two letters mean Poisson arrivals and exponential service times. An M-M-1 queue has arrival rate , one server of rate , and queue-length transitions
It has a stationary distribution of an M-M-1 queue exactly when
and then
An M-M-infinity queue has infinitely many servers, so every customer begins service immediately. Its occupancy transitions are
The detailed balance for a birth-death process equations give
Thus for every the stationary distribution of an M-M-infinity queue exists and is
the Poisson distribution of mean . The Burke theorem for an M-M-infinity queue states that in this stationary regime the departure process is a Poisson process of rate ; equivalently, time reversal turns departures into arrivals. The past departure process is also independent of the number in the system at the observation time.
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